GoldMine - Focus on Customer Relationships
GoldMine®, provides the tools your business needs to quickly gather, store and analyse customer information to ensure the service you provide to each individual customer is tailored to their exact requirements.
GoldMine® ensures your Company can take advantage of new technologies allowing you to collect leads 24 hours a day through the internet and share information between offices around the country or around the world. More about Goldmine
The powerful features of GoldMine® include:
- Complete Contact History Tracking where you can obtain instant access to your Company's interactions with each individual customer including literature fulfilment, incoming and outgoing e-mails/faxes, letter, calendar items, outstanding items etc
- Opportunity Management by viewing the combined status of all your pending leads and see graphical representation of the stages and close dates, ensuring timely and targeted marketing campaigns to groups or individuals.
- Customise the Screen and Fields allowing you to collect specific information about customers unique to your business or processes and manage the data to ensure proactive and accurate interaction with specific customers.
- Document Management to keep track of your frequently used letters and e-mail templates, spend less time locating the right information to send to prospects and customers and avoid sending duplicate information to the same person.
- Automated Processes will allow you to streamline day-to-day tasks, freeing up your consultants time to focus on new opportunities. Automatic notices can be sent out reminding customers of important appointments and dates.
- Literature Fulfilment will allow you to schedule literature requests to individuals or groups of contacts, complete with personalised cover letter, pertinent enclosures and delivery method.
- E-mail Centre sends & receives all messages from within GoldMine® and automatically links them to a contacts record, keeping all the information in one place ensuring a complete record of individual customers.
- Calendar & Diary will manage your appointments, follow up calls, tasks and other scheduled events, all of which are linked to a contacts record.
- Telephone Integration will allow you to immediately identify incoming callers from your database and have all of their information on screen by the time you answer the telephone, allowing you to offer timely and accurate responses to customer enquiries, as well as having all the necessary information on hand to assist your customers.
- Stay Connected Around the World Information in GoldMine® is readily portable and will allow you to synchronise your database between offices around the country or around the world through the internet.
Additional Products:
GoldMine 6.6 Corporate Edition
Released in August, GoldMine 6.6 has additional functionality such as Web Import Wizard, Leads and Campaign Management.
Note: GoldMine 6.6 is available for GoldMine Corporate Edition customers with current maintenance or GoldMine Standard Edition customers with Upgrade Protection.
GoldSync
Keep all members of your sales team perfectly in sync!
One of the most difficult tasks facing business today is managing the information that moves across a distributed organisation. GoldSync® is the solution. It makes updating and distributing vital customer information a productive reality. Whether you add, change, or delete information (even customisations, lookup lists, and security settings) GoldSync® keeps everyone informed. And that turns your sales team into a sales force!
GoldMine Mobile Edition – mGoldMine
GoldMine® Mobile Edition offers real-time contact management for your mobile sales force. Unlike other applications of its type, GoldMine Mobile Edition delivers real-time data. No syncing is required and no memory on your mobile device is used. Get real-time access to client contact information, calendar, activities and tasks. Add or edit contact details, schedule new activities and more!
iGoldMine™ and iGoldMine™ Plus
iGoldMine™ and iGoldMine™ Plus allows anywhere access to the full functionality of GoldMine Corporate Edition from any Web connection or local area network. iGoldMine Plus also offers full access to more than 30 additional applications - including Adobe® Acrobat® Reader®, Microsoft® Excel, Microsoft Word, Microsoft Outlook® and other popular business tools.
GoldMine® Integration Services for Microsoft® Outlook®
GoldMine® Integration Services for Microsoft® Outlook® creates a complete view and history of email correspondence for contacts shared by GoldMine and Outlook.
GoldMine® Integration Services for Microsoft® Exchange Server
GoldMine® Integration Services for Microsoft® Exchange Server allows entire companies to view everyone's calendar, schedule appointments and access contacts whether they are using GoldMine Corporate Edition or the Exchange calendar.
GoldBox
GoldBox is a very useful tool for GoldMine. It has over 200 functions to manipulate data or GoldMine which include:
• Complex Data Imports, including the organisational tree
• Automated Data updates
• GoldBox Viewer
For more information visit www.goldmineaddons.com
QuoteWerks
QuoteWerks 4.0 enables companies in every industry to create detailed quotes with speed and efficiency. If you want to save time and money when quoting, selling, ordering, and purchasing products and services you need QuoteWerks.
For more information visit www.quotewerks.com
OmniRush
FaxRush is the most efficient way to send and receive faxes. Looking for powerful merging, easy integration and flexibility? You found it with FaxRush.
For more information visit www.zfirm.com
Details Plus™
Details Plus™ runs alongside GoldMine providing greater flexibility and configurability of the Details Tab. Details Plus allows the Info Tab fields to hold numeric or date or contact fields, and character fields of different lengths.
For more information visit www.solica.com/products/detailsplus.php
Quask™
The Quask™ family of products provides a simple and powerful means of creating some of the finest forms on the Internet, collecting data from forms and getting the data back into GoldMine.
For more information visit www.solica.com/products/quask.htm
